Check-in Procedures

Effortless Check-In: Ensuring Safety & Comfort for Medford, OR Pets & Their Parents

Our first goal at Best Friends Animal Hospital Of East Medford is to protect our pets as our pet parents. We recognize the value of a seamless and safe check-in procedure because we serve the Medford, OR, community and the neighboring communities in Southern Oregon and Northern California.

Every furry, scaly, and finned family member entrusted to our care is protected like our own. You can be confident that we are dedicated to providing top-notch medical care, but we also take pride in offering a smooth check-in process that puts your loved ones' comfort first. Discover the difference in pet care now by giving us a call to start your path toward compassion and safety.

In-Office Veterinarian Appointment Check-in Procedure

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Please call our clinic to schedule appointments, request prescription refills, and order food and supplies. We are taking payment over the phone, or you may request an invoice and mail us a check.

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Call us from the parking lot to let us know when you arrive, and our staff will be out to admit your pet or deliver your supplies.

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We understand that cell phone service can be spotty in the parking lot. Our phone lines are very busy right now because of the high volume of calls.

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If you cannot get through, you can knock on the door.

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Please step back outside the box on the sidewalk when we come out to talk to you.

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You will have several opportunities to talk directly with the doctor during your appointment.

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We will be wearing masks. We would appreciate it if you also wore a mask. We have them available if you do not have one.

Please call our clinic to schedule appointments, request prescription refills, and order food and supplies. We are taking payment over the phone, or you may request an invoice and mail us a check.

Call us from the parking lot to let us know when you arrive, and our staff will be out to admit your pet or deliver your supplies.

We understand that cell phone service can be spotty in the parking lot. Our phone lines are very busy right now because of the high volume of calls.

If you cannot reach us by phone, you can knock on the door.

Please stay in your car until we come to get you and your pet.

If it's too hot to stay in your car, there are some shady spots next to the building, but please don't block the door.

We will be wearing masks. We would appreciate it if you also wore a mask. We have them available if you do not have one.

Best Friends Animal Hospital Of East Medford greatly appreciates your patience. Our goal is to continue providing you with exceptional care and keep us all safe and healthy. Thank you for your understanding and cooperation.

Three dogs are peeking over a wooden fence | Medford, OR | Best Friends Animal Hospital Of East Medford

Have a Question or Concern About Checking In?

(541) 770-7039
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